and select Export to PDF: 
Information about the product architecture, features, and key concepts.
Information about deployment setup and system requirements.
Information about installing and configuring the product.
Information about upgrading the product from earlier versions to the current version.
Information about how to use ECC and its components like HCI, LMS, CSS.
Information about various HCI and CSS commands.
Information about the messages and codes.
This topic provides access to PDFs that support this product. It also explains how to create your own custom PDFs.
The following table provides ready-made PDFs that contain snapshots of the content in this space. Ready-made PDFs are available for new releases and product updates within seven calendar days of their release. Although these PDFs contain all topics, the online topics might be more current, and the content of some topics might be better suited for online viewing.
The following legacy PDFs provide older product documentation that is not otherwise available in this documentation portal:
BMC AMI Enterprise Common Components Installation and Configuration Guide
BMC AMI Enterprise Common Components Advanced Configuration Guide
BMC AMI Enterprise Common Components Messages and Codes
BMC Compuware zAdviser Implementation Guide
If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):
and select Export to PDF: Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us .
In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
This topic answers common questions and explains how to access additional resources, including BMC Support.
This section answers frequently asked questions (FAQs ) about the documentation portal.
How can I get a PDF of selected content in a space?
Нажмите здесь для раскрытия.If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):
and select Export to PDF: Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us .
In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.
If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.
The following BMC sites are external to this portal and provide information that you might find helpful:
The following questions offer information about BMC Support:
If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central . You can search the Knowledge Base for help with an issue or download products and maintenance. If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
Нажмите здесь для раскрытия.You can also find information about the latest support policies on Support Central.
Нажмите здесь для раскрытия.BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. The Secure File Transfer User Guide for BMC Customers explains how to use the certificate. The following table includes the security certificate:
